Privacy Policy

Privacy Policy
Effective Date: June 10th, 2025
Altmetrics Equine (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, www.altmetricsequine.com (the “Site”), or interact with us in any other way.

1. Information We Collect

a. Personal Information

When you use our site or place an order, we may collect the following personal information:

• Name
• Email address
• Phone number
• Shipping & billing address
• Payment information (processed securely via third-party gateways)

b. Non-Personal Information
We may also collect non-identifiable information such as:
Browser type, device information

IP address

Pages visited and time spent

Referring websites

2. How We Use Your Information
We use the collected information for:
Processing and fulfilling orders

Sending order confirmations and updates

Providing customer support

Sending promotional emails (only if you’ve opted in)

Improving our website and services

Complying with legal obligations

3. Sharing of Information
We do not sell your personal information. We may share it only with:
Trusted third-party service providers (e.g., payment gateways, shipping partners)

Analytics providers (e.g., Google Analytics) for website performance tracking

Government authorities, only if required by law

4. Cookies and Tracking Technologies
Our Site uses cookies to:
Improve user experience

Keep items in your shopping cart

Analyze site usage

You can disable cookies in your browser settings, but some features may not work properly.

5. Email and SMS Communication
With your consent, we may send you promotional emails or messages. You can unsubscribe anytime using the link in the email or by replying “STOP” to SMS.

6. Data Security
We take all reasonable precautions to protect your data:
SSL encryption on all data transmissions

Secure servers and databases

Limited access to personal information internally

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy
This site is not intended for individuals under the age of 18. We do not knowingly collect data from children.

9. Your Rights
You have the right to:
Access your personal data

Correct or update inaccurate information

Request deletion of your data (subject to legal obligations)

To exercise these rights, contact us at info@altmetricsequine.com

10. Updates to this Policy
We may update this policy from time to time. Changes will be posted on this page with the updated date.

11. Contact Us
If you have any questions or concerns about this policy, please contact us at:
📧 Email: info@altmetricsequine.com
📞 Phone: +91 98800 20107
📍 Location: Bengaluru, India