Terms & Conditions

Terms & Conditions
Effective Date: June 10th, 2025
Welcome to www.altmetricsequine.com (the “Site”). These Terms & Conditions (“Terms”) govern your use of our website, services, and any purchases made through our platform. By accessing or using our Site, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use the Site.

1. General Information
This Site is owned and operated by Altmetrics Equine, based in Bengaluru, India. All content on the Site is provided for general information and shopping purposes only.

2. Eligibility
By using this website, you confirm that you are at least 18 years old or are using it under the supervision of a parent or legal guardian.

3. Products & Orders
All products listed are subject to availability.

We reserve the right to modify or discontinue any product without prior notice.

Orders will be processed once full payment is received.

We reserve the right to refuse or cancel any order for any reason, including errors in product or pricing information.

4. Pricing & Payment
All prices are listed in INR (Indian Rupees) and are inclusive of applicable taxes unless stated otherwise.

Payments must be made through the available secure payment gateways at checkout.

We do not store any of your payment details on our servers.

5. Shipping & Delivery
We deliver pan-India. Delivery timelines depend on the destination and courier partner.

While we strive to deliver on time, delays may occur due to unforeseen circumstances.

Shipping charges, if applicable, will be displayed during checkout.

6. Cancellations, Returns & Refunds
Orders can be cancelled only before they are shipped.

We do not accept returns unless the product is damaged or defective.

If approved, refunds will be processed to your original payment method within 7–10 business days.

Refer to our [Returns & Refund Policy] (link) for more details.

7. Use of Website
You agree not to:
Use the Site for any unlawful purpose

Disrupt or damage the Site or its functionality

Attempt unauthorized access to other accounts or the Site’s backend systems

8. Intellectual Property
All content including images, text, graphics, logos, product designs, and software on the Site is the property of Altmetrics Equine and is protected under applicable intellectual property laws. You may not use, reproduce, or distribute any content without written permission.

9. Limitation of Liability
Altmetrics Equine shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of, or inability to use, the Site or our products.

10. Indemnity
You agree to indemnify and hold harmless Altmetrics Equine, its employees, partners, and affiliates from any claims or liabilities arising out of your breach of these Terms or your use of the Site.

11. Changes to Terms
We may update or modify these Terms at any time without prior notice. Continued use of the Site after such changes constitutes your acceptance of the new Terms.

12. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

13. Contact Us
For any questions or clarifications regarding these Terms, contact us at:
📧 Email: info@altmetricsequine.com
📞 Phone: +91 98800 20107
📍 Location: Bengaluru, India